what you say...
Megan McKay 27/12/2013
Rhys was extremely helpful he offered me other shoes to try on for size and advised me of the home delivery service. Very helpful employee :)
Sam Winton 03/01/2014
Went in considering a pair of shoes, came out with two completely different pairs that I love. Served by Rhys who was a legend, brought out the 2 pairs in supplement, that I hadn't even considered and so glad he did. Top guy, good chat and happy with shoes.
Sara Quinn 16/12/2013
What a brilliant shop to shop in if it doesn't have in store u can get delivered really quick!! Luv it!!
Diane Bell 16/12/2013
Went into the shop in Stirling on Friday but the shoes were not available in a size 12, however the young chap ordered them for me and had them delivered to my house. They arrived today 16/12/13, what a great service and everyone we dealt with in the shop was so pleasant and helpful. Thanks again.
Tracy Sheppard 02/02/2014
Your staff were absolutely amazing, fantastic service which means I would recommend your company to everyone.
My shoes had to be ordered and delivered which I was fully updated with and had regular emails from your company and your delivery company.
I would certainly buy again.
Gillian Laird 02/02/2014
Julie was very pleasant and extremely helpful.
Eszter Toth 02/02/2014
The assistant,Rhys was very helpful and nice.He provided a wonderful customer service and fun time for us:)
fiona geyer 09/02/2014
Love my vans and Josh was very helpful and polite.
Eilidh Blackshields 13/02/2014
The man who went and got me my shoes was very helpful and very quick and when I got served at the till by Joshua he was also very helpful and very cheery, it's great to get nice service and with a bit of chat
Christine Lyttle 12/02/2014
Had reserved a pair of vans online in the sale, sterling was the only store that had them. I work in north Ayrshire so to travel & get them would have been over an hour journey wise. Rang sterling store & spoke to Mark to see if there was any way I could collect them from a Glasgow store. He tried his best to help & offered to take the shoes to the Glasgow store for me on his way home from work, in his own time. I really appreciate it & it was a gesture of kindness that he did not have to do. What a excellent member of staff.
Pam McNicol 26/11/2013
Both assistants I spoke with were friendly and attentive and Natalie, who dealt with my fitting and purchase, was very efficient and nice. Thank you!
Hannah Colyer 11/04/2014
Excellent service from Julie very knowledgeable about the product
Anne Angiolini 25/02/2014
Efficient staff member(Rhys) who knew the stock and gave appropriate advice re trainers. He also dealt with the purchase in a quick manner with advice re email receipt. Altogether a painless exercise and a happy daughter. Thank you.
Really great customer service, Steven was great couldn't have been nicer!
Matthew Reilly 16/03/2014
first class service with a smile from Joshua, helpful, polite and understanding as I needed his advice to buy boots for an amputee.Everyone in the shop was courteous, but it was a privilege to be served by Joshua.
Ross Hamilton 23/01/2014
Steven was very pleasant,funny and polite. He offered alternatives and explained terms and conditions of returns clearly. 5 stars deserved.
Carolynn Torbet 22/01/2014
No stock in shop - not a problem, I was quickly offered a home delivery. First class service, arrived within a couple of days and what's more I am delighted with my schuhs!
Robert Paterson 04/02/2014
Natalie was helpful and took her time. Got different shoes to try on the sizes for my son so that we could get the right fit delivered to the house as the shop didn't have the size of shoe in stock that my son had picked.
lindsay o'keeffe 03/02/2014
excellent customer service, staff were really friendly and very helpful
I had help from three different members of staff and they were all very helpful and very friendly also the service wasn't slow and I didn't have to wait long which was great :)
l neilson 24/01/2014
Served by Rhys, very helpful and polite young man, can often feel pestered by staff particularly by the fact staff stand while you try shoes on, however he got the balance just right!
Lindsay H C MacIntyre 17/04/2014
Excellent customer service from Jordan! i will visit and buy from this store again for sure!
Christine edmiston 21/04/2014
We were served by Joshua, who was a very pleasant and helped us and other customers all at the same time, but also keeping us informed of where he was and what he was doing all the time. I have been in in the shoe trade and his floor control was excellent. An asset to the team in Stirling. I will return. Happy customer with happy shoes!
Pam Wardrope 19/04/2014
Very helpful staff (Emma) . Would definitely shop here again, stirling store. Great price too!
Catherine mondoa 19/04/2014
Emma very attentive. Bright and helpful despite approaching the end of a long day. Refreshing.
Gordon Adam 21/04/2014
Just to say Joshua in your Stirling store, who helped me purchase a new pair of shoes, was friendly, helpful, professional and an asset to your business!
A Fraser 23/04/2014
Very Good service from Joshua.
Kendal Delaney 24/04/2014
Great service from Rory even though the shop was busy. Made time to personalise his service and was so patient while I dithered!
Good luck with the dissertation!
Heather Fraser 23/04/2014
Excellent service from Natalie. She was interested in my request and sold me what I wished to have. Good salesgirl
It was a lovely experience being served today by Lucy. She has such a sunny disposition.
Lucy is very helpful, experienced and knowledgeable with a very balanced approach.
She is clearly a great asset to your organisation.
Thank you Schuh for lovely shoes and great staff.
K McLaughlin 16/03/2014
Excellent and professional service from Kyran at the Stirling store
Elizabeth King 21/03/2014
Very helpful & informative member of staff named Steven
Janice Young 22/03/2014
Assistant very polite and helpful - Rhys in the Stirling store. Thank you get much.
Rory McEwan 25/03/2014
Great service - thanks Rhys
Alex Dunn 05/12/2013
The new store in Stirling is great and has a much better stock package. Friendly staff too!
The cashier and assistant Jordan, was very good defiantly go back
caroline inch 14/01/2014
Lovely staff and very helpful and very fast delivery i love this store
Kelly Graham 16/01/2014
Great service from both staff on the shop floor
REID ROBERTS 22/02/2014
Just to let you know you've landing lucky with employee Joshua, he was everything you'd want in a good worker, funny, charming and made my shopping experience a lot better than it could have been. Rhys was also a great help as well.
Audrey Melrose 23/02/2014
I love the new store.
The staff are well trained and really polite and helpful. Joshua served us and could not have been more helpful.
Thank you for making our purchases feel great.
Vista Beasley 24/02/2014
I was very surprised to encounter such a professional clerk at a mall shoe store--one of your employees named "Joshua" was quite impressive. He guided my purchase by speaking clearly--very professionally. I particularly liked that he explained what he was going to do ("I'm going to go to the back to get the shoes but I'll be right back" and "I'm going to go to the computer to check the availability and I'll come right back to let you know"). Very good communication skills. He struck just the right balance between being attentive yet not hovering excessively, and he was ready with a good suggestion when we thought the shoe I wanted wasn't in stock, guiding me to try on a similar pair to make sure they fit before deciding whether to order online, so he saved me from ordering shoes that would have been too big. Good job!
Natalie Donaldson 25/02/2014
I was in the Stirling store this afternoon and was served by Jordan, he was was very helpful and patient while I tried vans on my little girl. I bought the trainers and I must say his customer service skills made me want to buy them. He was really helpful with me and friendly towards my 2yr old who was making animal noises at him. Overall 5 out of 5 for his customer service and a real asset to your Stirling store!!!
Rosie Henderson 24/03/2014
Very good service from the employee who helped me. I asked for three different shoes in same size and the more and felt bad on him running about but he seemed more than happy - think this employee's name was Reece. Also when I was sorting out the laces of one of the shoes another employee asked if she could do that for me - very helpful although I declined the offer.
Lorraine Maxwell 27/03/2014
Like the store, friendly staff. Didn't have to wait long to be served. Liked the new way of paying if you are paying by card.
Rhys who served me was friendly and knowledgeable about the product I was buying.
Thank you for a pleasant experience.
fiona sutherland 01/04/2014
Staff very helpful
Andrew Cockayne 29/03/2014
Excellent service from Rhys today. Took time to try a number of shoes for my 6 yr old son.
The member of staff was kind and helpful and she gave me a nice comment on my nails. ??
Was just planning to browse however ended up buying 2 pairs of shoes. Staff were very friendly and helpful and I definitely will return.