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STIRLING

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address/opening times

  • The Thistles Shopping Centre
  • Ochilview Mall Unit 1A/1B
  • Stirling
  • FK8 2EA
  • 01786498412
Parking available
This weeks opening times
Thu 17th Apr 0900-2000
Fri 18th Apr 0900-1800
Sat 19th Apr 0900-1800
Sun 20th Apr1100-1700
       Next weeks opening times
Mon 21st Apr 0900-1800
Tue 22nd Apr 0900-1800
Wed 23rd Apr 0900-1800
Thu 24th Apr 0900-2000
Fri 25th Apr 0900-1800
Sat 26th Apr 0900-1800
Sun 27th Apr1100-1700
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local info

what you say...

Megan McKay  27/12/2013

Rhys was extremely helpful he offered me other shoes to try on for size and advised me of the home delivery service. Very helpful employee :)

Sam Winton 03/01/2014

Went in considering a pair of shoes, came out with two completely different pairs that I love. Served by Rhys who was a legend, brought out the 2 pairs in supplement, that I hadn't even considered and so glad he did. Top guy, good chat and happy with shoes.

Sara Quinn  16/12/2013

What a brilliant shop to shop in if it doesn't have in store u can get delivered really quick!! Luv it!!

Diane Bell 16/12/2013

Went into the shop in Stirling on Friday but the shoes were not available in a size 12, however the young chap ordered them for me and had them delivered to my house. They arrived today 16/12/13, what a great service and everyone we dealt with in the shop was so pleasant and helpful. Thanks again.

Tracy Sheppard 02/02/2014

Your staff were absolutely amazing, fantastic service which means I would recommend your company to everyone. My shoes had to be ordered and delivered which I was fully updated with and had regular emails from your company and your delivery company. I would certainly buy again.

Gillian Laird 02/02/2014

Julie was very pleasant and extremely helpful.

Eszter Toth 02/02/2014

The assistant,Rhys was very helpful and nice.He provided a wonderful customer service and fun time for us:)

fiona geyer 09/02/2014

Love my vans and Josh was very helpful and polite.

Eilidh Blackshields 13/02/2014

The man who went and got me my shoes was very helpful and very quick and when I got served at the till by Joshua he was also very helpful and very cheery, it's great to get nice service and with a bit of chat

Christine Lyttle 12/02/2014

Had reserved a pair of vans online in the sale, sterling was the only store that had them. I work in north Ayrshire so to travel & get them would have been over an hour journey wise. Rang sterling store & spoke to Mark to see if there was any way I could collect them from a Glasgow store. He tried his best to help & offered to take the shoes to the Glasgow store for me on his way home from work, in his own time. I really appreciate it & it was a gesture of kindness that he did not have to do. What a excellent member of staff.

Pam McNicol 26/11/2013

Both assistants I spoke with were friendly and attentive and Natalie, who dealt with my fitting and purchase, was very efficient and nice. Thank you!

Hannah Colyer 11/04/2014

Excellent service from Julie very knowledgeable about the product Very welcoming

Anne Angiolini  25/02/2014

Efficient staff member(Rhys) who knew the stock and gave appropriate advice re trainers. He also dealt with the purchase in a quick manner with advice re email receipt. Altogether a painless exercise and a happy daughter. Thank you.

Niamh 12/03/2014

Really great customer service, Steven was great couldn't have been nicer!

Matthew Reilly 16/03/2014

first class service with a smile from Joshua, helpful, polite and understanding as I needed his advice to buy boots for an amputee.Everyone in the shop was courteous, but it was a privilege to be served by Joshua.

Ross Hamilton 23/01/2014

Steven was very pleasant,funny and polite. He offered alternatives and explained terms and conditions of returns clearly. 5 stars deserved.

Carolynn Torbet 22/01/2014

No stock in shop - not a problem, I was quickly offered a home delivery. First class service, arrived within a couple of days and what's more I am delighted with my schuhs! Thank you.

Robert Paterson 04/02/2014

Natalie was helpful and took her time. Got different shoes to try on the sizes for my son so that we could get the right fit delivered to the house as the shop didn't have the size of shoe in stock that my son had picked.

lindsay o'keeffe 03/02/2014

excellent customer service, staff were really friendly and very helpful

heather  30/01/2014

I had help from three different members of staff and they were all very helpful and very friendly also the service wasn't slow and I didn't have to wait long which was great :)

l neilson 24/01/2014

Served by Rhys, very helpful and polite young man, can often feel pestered by staff particularly by the fact staff stand while you try shoes on, however he got the balance just right!

Christina 14/03/2014

It was a lovely experience being served today by Lucy. She has such a sunny disposition. Lucy is very helpful, experienced and knowledgeable with a very balanced approach. She is clearly a great asset to your organisation. Thank you Schuh for lovely shoes and great staff.

K McLaughlin  16/03/2014

Excellent and professional service from Kyran at the Stirling store

Elizabeth King 21/03/2014

Very helpful & informative member of staff named Steven

Janice Young 22/03/2014

Assistant very polite and helpful - Rhys in the Stirling store. Thank you get much.

Rory McEwan 25/03/2014

Great service - thanks Rhys

Alex Dunn 05/12/2013

The new store in Stirling is great and has a much better stock package. Friendly staff too!

Lachlan  11/01/2014

The cashier and assistant Jordan, was very good defiantly go back

caroline inch 14/01/2014

Lovely staff and very helpful and very fast delivery i love this store

Kelly Graham 16/01/2014

Great service from both staff on the shop floor

REID ROBERTS 22/02/2014

Just to let you know you've landing lucky with employee Joshua, he was everything you'd want in a good worker, funny, charming and made my shopping experience a lot better than it could have been. Rhys was also a great help as well.

Audrey Melrose 23/02/2014

I love the new store. The staff are well trained and really polite and helpful. Joshua served us and could not have been more helpful. Thank you for making our purchases feel great.

Vista Beasley 24/02/2014

I was very surprised to encounter such a professional clerk at a mall shoe store--one of your employees named "Joshua" was quite impressive. He guided my purchase by speaking clearly--very professionally. I particularly liked that he explained what he was going to do ("I'm going to go to the back to get the shoes but I'll be right back" and "I'm going to go to the computer to check the availability and I'll come right back to let you know"). Very good communication skills. He struck just the right balance between being attentive yet not hovering excessively, and he was ready with a good suggestion when we thought the shoe I wanted wasn't in stock, guiding me to try on a similar pair to make sure they fit before deciding whether to order online, so he saved me from ordering shoes that would have been too big. Good job!

Natalie Donaldson 25/02/2014

I was in the Stirling store this afternoon and was served by Jordan, he was was very helpful and patient while I tried vans on my little girl. I bought the trainers and I must say his customer service skills made me want to buy them. He was really helpful with me and friendly towards my 2yr old who was making animal noises at him. Overall 5 out of 5 for his customer service and a real asset to your Stirling store!!!

Rosie Henderson 24/03/2014

Very good service from the employee who helped me. I asked for three different shoes in same size and the more and felt bad on him running about but he seemed more than happy - think this employee's name was Reece. Also when I was sorting out the laces of one of the shoes another employee asked if she could do that for me - very helpful although I declined the offer.

Lorraine Maxwell 27/03/2014

Like the store, friendly staff. Didn't have to wait long to be served. Liked the new way of paying if you are paying by card. Rhys who served me was friendly and knowledgeable about the product I was buying. Thank you for a pleasant experience.

fiona sutherland 01/04/2014

Staff very helpful

Andrew Cockayne 29/03/2014

Excellent service from Rhys today. Took time to try a number of shoes for my 6 yr old son.

Georgia 08/04/2014

The member of staff was kind and helpful and she gave me a nice comment on my nails. ??

Emma 08/04/2014

Was just planning to browse however ended up buying 2 pairs of shoes. Staff were very friendly and helpful and I definitely will return.

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