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JERSEY

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address/opening times

  • 57 King Street
  • St Helier
  • Jersey
  • JE2 4WE
  • 01534280750
This weeks opening times
Fri 22nd Aug 0900-1800
Sat 23rd Aug 0900-1800
Sun 24th Aug1000-1700
       Next weeks opening times
Mon 25th Aug 1000-1700
Tue 26th Aug 0900-1800
Wed 27th Aug 0900-1800
Thu 28th Aug 0900-1800
Fri 29th Aug 0900-1800
Sat 30th Aug 0900-1800
Sun 31st Aug1000-1700
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local info

what you say...

L Jackson 27/12/2013

Very pleased with the extremely fast service in the store, especially as it was extremely busy with christmas shoppers. A big thank you to Assistant:005: Craig for his help in choosing the right shoes, which l was buying as a gift for my daughter. Thank you.

Lauren Bartholomee 27/12/2013

Yann was a massive help and worked very hard with me, my friend and all the other customers that asked for his assistance in the shop.

Patricia Rowan 30/12/2013

Excellent customer service from 'Shea' she was very helpful and seemingly not put out by the indecisiveness of our purchase as she had to return to the stockroom for several visits! The store was quite busy but we were not made to feel rushed - all in all a really good shopping experience. Thank you. Patricia Rowan

serena hammersley 08/01/2014

Most helpful service! New store is fab!

Will Lakeman 16/12/2013

The young lady that served me was very helpful today

kirsty petrovic 11/02/2014

Great service, very helpful and happy young girl serving us. Son very happy with shoes.

Janine de la Haye 09/02/2014

I took my daughter to get a pair of Vans and we were served by a very helpful young girl called Hannah. I was very pleased that a measuring service is available, as my daughter is only 8 and her feet are still obviously growing. My daughter is very pleased with the Vans that we brought.

Ben Mitton 08/02/2014

The girl who served us (Leah, I think?) was very friendly and helpful and made our shopping experience a very pleasant one. It was our first time in your store and the service we received will make us come back.

Grahame Looby 08/02/2014

Very good service from all staff in store. Will be returning soon.

Gari 26/11/2013

Served with a smile and very helpful. What more can you ask for.

clare 22/11/2013

Love the shoes! staff are really helpful, and friendly. Thanks

Sid Ahlawat 01/12/2013

Friendly staff and overall good service

Natasha 07/04/2014

Very helpful and pleasant.

Sylwia 11/04/2014

Flor was very friendly and helpful. Big thank you for lovely services.

Paul 19/04/2014

Excellent service, sales assistant was so helpful and rally chatty. I've been in retail and would give her a job anytime.

Jacquie Coates 26/02/2014

Attentive and knowledgeable staff, very friendly and chatty too. Breath of fresh air.

leighton 05/03/2014

Great customer service, great for when in a rush on lunch as they where very quick on checkout, thanks!

Abbi 01/03/2014

Katherine Liron 03/03/2014

Friendly, helpful, professional and efficient service. Refreshingly great customer service. Special thanks to assistant called Jonny.

Katherine Liron 03/03/2014

Friendly, helpful, professional and efficient service. Refreshingly great customer service. Special thanks to assistant called Jonny.

Martina Walsh 11/03/2014

I was served by Flor she was very helpful and pleasant. She had recommendations that were hepful and helped me make the right choice of trainer.

Cristina 14/03/2014

I was served by a lady called Flor who kept the boots i wanted on a side to get them later that day. I really liked her customer service as i tried a lot of different shoes and she was being really helpfull and in the end made my choice much easier. Thank you very much for the excellent customer service.

Gavin Lees 13/03/2014

Customer service isn't always our strongest point but I have to commend your member of staff who served me today. The lady (018) was very helpful without being pushy and was happy throughout - a rare commodity! Thanks, Gavin

Sarah Davison 30/04/2014

The staff were extremely helpful as I have one very wide foot and a normal one, they offered suggestions and got numerous pairs out for me to try, nothing was too much trouble, ended up with a mans pair of skechers, please let the staff know they were great Many thanks

Jean-Luc Macé 26/04/2014

Accueil sympathique, prix bas et conversion des pointures françaises en pointures britanniques. Ma fille était heureuse avec ses Van's

Talia 26/04/2014

Andrew was very friendly and helpful, made exchanging our purchase for a different size very easy and stress free.

Blasin Philippe  02/05/2014

Flor was very helpful and took extra time making the shoe laces look perfect.

Stacey 06/01/2014

I came in around 2-3 weeks ago to buy my son a pair of shoes and unfortunately you had non in his size, i was referred to order them but decided i'd go home to order them myself online with my sons approval, the two lovely ladies on the cashier desk, if i remember their names correctly, hanna and lea? Well they gave me excellent service and were very helpful with trying to help me and giving me alternatives to each situation, my son loves his new shoes and i'm so glad that the store has opened here! I would also like to recomend the two girls for the dancing and enthusiasm, keeping the shop a friendly place to visit! Thankyou schuh for having excellent customer service, i definately know where i will be buying my shoes from from now on

Jenny Marlow 20/01/2014

I was very impressed with the helpfulness of the staff who dealt with me : Luke and Leah. The speed in which the ordered shoes arrived in Jersey was amazing. The atmosphere in the store was friendly and lively. Well done to all involved.

Hollie Le Lion 03/07/2014

Amazing quick delivery ordered sale item in store as they didn't have my size and they were at my door the next morning!

Charlotte Pinel 05/07/2014

Today I was Served by Craig who couldnt be more helpful. He was friendly and didn't seem to mind getting me about 8 different shoes for me to try! It's not often you get good service with a smile anymore. Thank you Craig!

Marilyn Carre 05/07/2014

The shoes are great. They are really comfortable, and look good into the bargain. The best of all was that when I went into the store in King Street, St Helier, I felt really listened to. The staff there advised on fitting/size, and helped me to select what was best for my specific needs. This was all done with a big smile and heaps of professionalism. So, thank you very much!!

Howard Baker 21/04/2014

Excellent choice. Compact store but well set out. Assistant really knew her stuff. Unfortunately need more like her Down side?! MUZAK. Appalling choice. YES. Nightclub stuff. Volume! Could not hear myself think. It's a trendy store but lots of middle age types and this old bugger were there. So once again, I did not like being deafend by ......... awful muzak Great shoes

melody pallot 22/03/2014

served quickly. staff member friendly. told me what she was doing and about returns policy. really good.

Richard Streets 22/03/2014

Excellent service by the Sales Assistant Neal. He was extremely helpful and enthusiastic and provided useful advice on sizing. Much appreciated and will definitely return to purchase shoes in the future from Schuh.

Callum turner 31/07/2014

Very good chose of shoes and good customer service

Jessica 31/07/2014

Craig was very welcoming, he provided me with fast service and helped me find the right shoes.

Anne 15/08/2014

Hi I just wanted to give credit to your wonderful staff in Jersey. I must say on the last two occasions I have bought items they have pleasant and helpful, this makes it a pleasure to shop there.

Max Cleworth 15/08/2014

Got served by a guy called Craig, real nice chap, really quick in telling me that Schuh had none of the shoes in-store I wanted in a 12 so took me to the kiosk and ran me through which ones you did have in my size, got them down and made the sale. I didn't even know we had a Schuh store in Jersey, next time I'm on the island and in need of footwear I'll probably head back.

k nudd 07/12/2013

Staff super polite and helpful. I left the store feeling looked after, happy and with a resolve to return. All stores should train their workers to be as gracious. Thank you.

Charlie Gouyet 19/12/2013

VERY HELPFUL STAFF, COMPLETELY SATISFIED WITH MY PURCHASE, THANK YOU

Matt Hillsburg 10/12/2013

Excellent service, quickly in and out with the pair of shoes I wanted, Andrew was very helpful, and Hannah was great at the till! Quick, friendly service, what more do you need really!

Jade Harrison 23/12/2013

I was served by Leah who was very polite and helpful. She served me quickly and whilst I was looking asked if I needed a hand making me aware she was there for when I did. Very happy with the service she gave me and very happy with my purchase. Thankyou.

Chloe 06/12/2013

I was un decided on wether to get a pair of shoes today and Craig was very helpful kind and very polite

Natalia 09/12/2013

Absolutely loved the atmosphere ! Very enthusiastic and lovely staff for example Leah ! :) Everyone there was very helpful and even though there wasnt shoes in my colour ,one of the girls Hannah has checked on the system when my shoes will arrive and Im now waiting till February to get them ! Also a great selection of Converse !! Great job guys and keep it going !!

Paul 06/12/2013

Very helpful and friendly service.

Fabio Andre 06/06/2014

I received a good service by the sales assistant Flower (018). I appreciate the good service of the shop, with exta smile service.

Geoff Stewart 06/06/2014

The service assistant 009-Chloe was very friendly and helpful and had a very engaging manner and a happy smile. And shoes I bought are very good too!

amanda luce 13/05/2014

I went in shop today as my son had bought some toms that were too big. did not have smaller size in stock . offered to order the correct size and have them delivered to my home address or collect from shop no extra charge. There were no problems even though it wasn't myself who purchased them Nicky was very helpful, polite and nothing was a problem. A very good service and will be even better if I receive the text that they said they would send on receipt of the shoes. I can not think of any other shop in Jersey that would be this helpful. Will definitely return.

amanda luce 18/05/2014

Hannah was very helpful with the sizing nothing was too much trouble. Very friendly , polite and chatty when we were talking to her. very impressed with the service. will be back

MRS LE ROSSIGNOL 17/05/2014

The store was very busy but a young lady immediately spotted that I was looking somewhat bewildered and asked if she could help. She could not have been more efficient or helpful and found exactly what I wanted from a birthday list provided by my grand-daughter. The list gave details from your website and I was not entirely clear if I was looking at the correct shoes so the help provided was greatly appreciated. I would definitely visit the store again as the result of my experience.

Bridie hunter  18/05/2014

Very helpful - thanks

L Masterson 21/05/2014

Excellant service and advice from assistant Flor, will go back to store again.

Monica 22/05/2014

very pleasant . great customer service. i was served by Flor. really happy with my new Nike Pegasus 83 :)

jeannette gilding 21/05/2014

friendly helpful staff

Laura 12/01/2014

julia brown 06/01/2014

The sales assistant was so helpful from the moment I stepped in the shop. She also gave me plenty of information about the returns policy (which also helped persuade me to buy the shoes ) and was very polite and professional.

Jack Norris 10/01/2014

Service was good helpful. Will return again.

Joanna Le Huray 20/02/2014

Jonny the Cashier and Assistant was very friendly and welcoming without appearing at all pushy. He gave a great impression of the store, especially as it was only my second time visiting it. He gave me some good advice regarding the trainers I was trying on, and based on that advice I purchased them (love them). The only criticism I can give about my experience in the schuh store today was that it did feel a bit cramped and I was glad that there were only a few others browsing at the same time as me. In terms of the service I received... 5 stars to Jonny!!

Louisa  01/03/2014

New shop. Nice atmosphere. Very good selection. Staff all very friendly and helpful. Andrew in particular ran up and down the stairs to the stock room many times with a happy and kind disposition, despite being sent back for different sizes and styles. I loved the shop in Leeds many years ago when I was a student there and the shop has kept the same good choice and excellent customer care. Will definitely shop there again.

Jay 26/03/2014

Very good service from Johnny in the store he actually took the time to show me a different colour that I had not seen in my size. I preferred them so I just think he went the extra mile. Which made me buy the shoes!

Alexandra 29/03/2014

Flor was awesome! Excellent customer service! My first visit to the store and I will come back.

Shauna Whiteford 31/03/2014

The service i got from the store was exceptional, Neal gave me great information and got my size spot on with the doc martians i bought, i shall be reutrning to the store very soon!

Jordan 02/04/2014

Neal was very helpful when I visited the store today to purchase a pair of shoes.

Sarah Le sueur 05/04/2014

I bought my 7year old daughter a pair of converse shoes today and I was greatly impressed with the help we received from the store assistants. Hannah who served us knew her job very well and got her store manager to check the fitting once she was done. He was very efficient too and I will be telling family and friends how impressed I was. Thanks

Lisa Clarke 12/05/2014

Had a great service in the Jersey shop whilst over from France…staff could not have been better and we bought shoes for the whole family…would defintiely shop here again and even had one pair sent to France as they were not in stock and they were in our post box on our return - 5 star service - well done!

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