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WOLVERHAMPTON

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address/opening times

  • 54-55 Dudley Street
  • Wolverhampton
  • WV1 3ER
  • 01902312276
This weeks opening times
Wed 23rd Jul 0900-1800
Thu 24th Jul 0900-1800
Fri 25th Jul 0900-1800
Sat 26th Jul 0900-1800
Sun 27th Jul1000-1700
       Next weeks opening times
Mon 28th Jul 0900-1800
Tue 29th Jul 0900-1800
Wed 30th Jul 0900-1800
Thu 31st Jul 0900-1800
Fri 1th Aug 0900-1800
Sat 2nd Aug 0900-1800
Sun 3rd Aug1000-1700
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local info

what you say...

Fefe 20/12/2013

Loved loved the items I bought :), great customer service and a welcoming atmosphere

Lora Steadman 08/01/2014

I needed to return/exchange a pair of boots. The two people that helped me were amazing. I didn't have a receipt, just my bank statement, and they helped me quickly and efficiently without any problems. They offered me a refund, a new pair of the same boots or for me to choose a different pair. Thank you so much!!!

lisa stanford 30/11/2013

Sareena 30/11/2013

Today I visited the Wolverhampton store off chance and am pleased to say I was more than happy with the customer service I received from Lucy and Corey and also informed the manager how pleasant and helpful both members of staff were despite how busy it was in the store. Due to Lucy and her splendid/outstanding service I made 2 purchases and felt very welcomed and encouraged to visit again. Corey was very helpful at the till and definitely promoted service with a smile and was extremely pleasant. I will certainly be recommending Schuh in Wolverhampton and have done already. Thank You to Lucy and Corey for your fantastic service, superb attitude and outstanding customer service.

Treena 14/04/2014

Danielle was cheerful and very helpful. I tried on several pairs of shoes and she was friendly and attentive the entire time. Very good experience and I will go back.

Mark Perry 14/03/2014

Good customer service, friendly and also gave me some advise.

Mandy Morris 08/07/2014

Excellent service in store very helpful staff couldn't have been nicer but not over the top

Mandy Morris 08/07/2014

Excellent service in store very helpful staff couldn't have been nicer but not over the top

Ann-Marie Marsh 12/07/2014

Served by Cory, very pleasant young man helpful. Was greeted when we walked into the store and on own exit. A lovely group of staff!!

Caroline Fox 09/07/2014

I was served by Lucy who was very polite, professional and courteous, a breath of fresh air. Lucy checked that the item was in stock for me and asked me to take a seat while she went to fetch the item for me. Lucy informed me of the 365 days decision to decide and the offer of a refund or exchange on unused items.

Derek Jones 12/06/2014

I was passing your shop and noticed you sold trainers so I popped in. I wanted some comfortable trainers for walking and your assistant, Paul was very helpful and made useful suggestions as to which shoes I might find comfortable without them being overbrightly coloured. I picked out 2 pairs of trainers to try on and two pairs of shoes also. I asked for size 8 but realised later that the Sketchers shoes I was wearing were a 9. No problem Paul rang down to change the order to nines. In the end with the help of Danielle and a further change of one pair to size 10 I eventually settled on three pairs I liked. I felt I had a good mornings shop with helpful assistants who served just like in the good old days. Well done Schuh.

Helen watson  27/04/2014

Cashier 008 dan, i have worked in customer service all my working life. And can honestly say, dan is a credit to schuh in wolverhampton, very friendly, polite and helpful. Would defo reccomend him to friends n family. Please recognise him for outstanding customer service. I would employ him ! ( and i an VERY hard to please. Shame the size n style of trainer for my younger daughter was out of stock,,,, we would have spent on another pair ,. Well done Dan

anthony sinnott 25/01/2014

Size not in store. Trainers delivered to my door within 2 days excellent service.

Grace 04/07/2014

Great. I was after flip flops. I was greeted warmly when entering the store and both Becky and Dan W were very helpful. Great visit. With some really comfy croc flip flops bought. Thanks

Stuart James 17/03/2014

Served by Danielle who couldn't have been more helpful - trying on 5 pairs before selecting one. The welcome received on entering was great - recognition as a potential customer is unusual in retail (in my opinion). One comment, the generosity of Momentum brands in their fitting over the foot is a very big disappointment (Loafers). Taking a 9, they were nowhere near fitting, 10 was almost there - 11 fitted but the foot size was obviously too big. I had searched for months to find a burgundy loafer - now disappointed!

Laura 15/03/2014

Brilliant service and products.

Peter Hall 22/12/2013

Excellent service. Helene was very friendly and enthusiastic. Very impressed :)

mrs ruth arnold 06/06/2014

excellant clear service from danielle size not in store but we ordered on line because of the time and care she took with us

Wendy Walker 05/06/2014

Always a good experience at a Schuh store and this was no exception. Excellent, friendly and helpful staff - I always feel well looked after. The service is bar none - thank you Schuh Wolverhampton :)

Josh verity 05/06/2014

Danielle did a wonderful job, calm and patient

Chris Turner 08/06/2014

The person who served me was very friendly and helpful :)

Jane 17/05/2014

Reserved online - collected next day from store. Good service in store. Would definitely recommend!!

Nel 27/05/2014

Paul acknowledge & welcome me as soon as I enter the store. His product knowledge was vast. I explain to him that I had injuried my back & walk to work. He was a good listener & asked numerous question. He then recommended go walk by skecthers. Quite expressed with the service. Never been shopping in Schuh as I felt it was a young shop for teenages & slightly older if that makes sense! I felt comtable & will defiantly shop again.

Lydia 27/05/2014

Absolutely EXCELLENT service! The staff are very friendly, helpful and give great advice. They never make me feel like I'm causing them any trouble and do the best to help me find what I'm looking for. I am especially pleased by the service from Danielle G who has helped me on numerous occasions and gone out of her way to provide exceptional customer service.

SUE 11/01/2014

Hi, I had been thinking about UGG boots for a while but was undecided. After talking to Becky at the Wolverhampton Schuh store I was convinced UGG boots were for me. Becky was knowledgeable and passionate about the boots without the conversation just being a 'sales pitch'. Very impressed with the service, too many shop staff now are disinterested and have no product knowledge of what they are selling. Impressed with the 1yr returns policy as well. Sue.

Christina 20/02/2014

Phoned Wolverhampton store regarding a pair of ugg boots. The man who answered the phone was extremely helpful and went to look for a pair for me. Sadly they had sold out but nevertheless he was most helpful.

VERA BREEN 02/04/2014

Made . very welcome experience lovely staff charming that is y it is my 3rd in the same month for the Family Thank You

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