Vicky jordan 18/02/2014
Was greeted into the store and was served by a lad called aaron. He was very pleasant, friendly and helpful.
Courtney key 09/02/2014
I dealt with a lovely, polite girl named Morgan. Very friendly and was easy to converse with
Great customer serivce, staff was very helpfull and helped me to find what i was after
Kathryn Ravenscroft 13/12/2013
I ordered a pair of uggs slippers via customer service for collection at the West Bromwich store. I would like to complement all the staff at the West Bromwich store who were all polite and helpful, especially, Shila, who
went to a great deal of effort to locate the slippers in the distribtion warehouse. It is lovely to find such helpful staff and I hope this
message is conveyed to the staff in West Bromwich with my grateful
thanks for their assistance.
Friendly and very helpful staff. Thank you!
Excellent service from the two lovely ladies at the West Bromwich branch today, very pleasant polite and helpful ladies they even helped me find a pair of boots from another branch. Thank you very much ladies. :D
David Martin 21/03/2014
Dear Sir, I would rarely supply feedback on customer service however I have been so impressed with your company that I feel obliged to contact you. I visited your newly opened West Bromwich branch to look for a specific pair of trainers. Unfortunately you did not have the size or colour and I could have easily walked away. However I was very impressed with the interest, customer care and helpfulness of the staff member called Flash. She spent time searching availability and detailing how I could obtain what I wanted from your customer service line and showed excellent customer service skill. Your customer service line was extremely helpful, kept me fully informed. I shall recommend you stores to friends and colleagues. Thank you.
Lesley seeney 07/12/2013
Great customer service at your new westbromwich store.
helen Matthews 07/12/2013
don't normally do this but I thought the staff in this store were ALL exceptional especially the young man who served me. everyone I passed smiled and acknowledged me, it was the best customer service experience I have had for some time and this is why I feel need the let you know.... as I'm sure people are quick enough to complain !!! I hope this message gets passed on to them as they are an asset to your company and I would 100% purchase from schuh again all based on my experience and customer service I received today. many thanks
The customer service was absolutely great. Monique served us and she was so helpful and friendly. Very happy with the purchase too.
Nicole jordan 18/02/2014
Was served quickly and efficently by a yound man called aaron. He seemed happy in his job. Very pleasant.