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address/opening times

  • New Square Shopping Centre
  • Unit 6
  • West Bromwich
  • B70 7PP
  • 01216678434
This weeks opening times
Wed 16th Apr 0900-1900
Thu 17th Apr 0900-2000
Fri 18th Apr 1000-1800
Sat 19th Apr 0900-1900
Sun 20th AprCLOSED
       Next weeks opening times
Mon 21st Apr 1000-1800
Tue 22nd Apr 0900-1900
Wed 23rd Apr 0900-1900
Thu 24th Apr 0900-2000
Fri 25th Apr 1000-1800
Sat 26th Apr 0900-1900
Sun 27th Apr1100-1700
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local info

what you say...

Vicky jordan 18/02/2014

Was greeted into the store and was served by a lad called aaron. He was very pleasant, friendly and helpful.

Courtney key 09/02/2014

I dealt with a lovely, polite girl named Morgan. Very friendly and was easy to converse with

sukhi 12/12/2013

Great customer serivce, staff was very helpfull and helped me to find what i was after

Kathryn Ravenscroft 13/12/2013

I ordered a pair of uggs slippers via customer service for collection at the West Bromwich store. I would like to complement all the staff at the West Bromwich store who were all polite and helpful, especially, Shila, who went to a great deal of effort to locate the slippers in the distribtion warehouse. It is lovely to find such helpful staff and I hope this message is conveyed to the staff in West Bromwich with my grateful thanks for their assistance.

Mel 15/03/2014

Friendly and very helpful staff. Thank you!

Denise 21/03/2014

Excellent service from the two lovely ladies at the West Bromwich branch today, very pleasant polite and helpful ladies they even helped me find a pair of boots from another branch. Thank you very much ladies. :D

David Martin 21/03/2014

Dear Sir, I would rarely supply feedback on customer service however I have been so impressed with your company that I feel obliged to contact you. I visited your newly opened West Bromwich branch to look for a specific pair of trainers. Unfortunately you did not have the size or colour and I could have easily walked away. However I was very impressed with the interest, customer care and helpfulness of the staff member called Flash. She spent time searching availability and detailing how I could obtain what I wanted from your customer service line and showed excellent customer service skill. Your customer service line was extremely helpful, kept me fully informed. I shall recommend you stores to friends and colleagues. Thank you.

Lesley seeney 07/12/2013

Great customer service at your new westbromwich store.

helen Matthews  07/12/2013

don't normally do this but I thought the staff in this store were ALL exceptional especially the young man who served me. everyone I passed smiled and acknowledged me, it was the best customer service experience I have had for some time and this is why I feel need the let you know.... as I'm sure people are quick enough to complain !!! I hope this message gets passed on to them as they are an asset to your company and I would 100% purchase from schuh again all based on my experience and customer service I received today. many thanks

Nina 20/02/2014

The customer service was absolutely great. Monique served us and she was so helpful and friendly. Very happy with the purchase too.

Nicole jordan 18/02/2014

Was served quickly and efficently by a yound man called aaron. He seemed happy in his job. Very pleasant.

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