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address/opening times

  • New Square Shopping Centre
  • Unit 6
  • West Bromwich
  • B70 7PP
  • 01216678434
This weeks opening times
Wed 30th Jul 0900-1900
Thu 31st Jul 0900-2000
Fri 1th Aug 0900-1900
Sat 2nd Aug 0900-1900
Sun 3rd Aug1100-1700
       Next weeks opening times
Mon 4th Aug 0900-1900
Tue 5th Aug 0900-1900
Wed 6th Aug 0900-1900
Thu 7th Aug 0900-2000
Fri 8th Aug 0900-1900
Sat 9th Aug 0900-1900
Sun 10th Aug1100-1700
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local info

what you say...

Vicky jordan 18/02/2014

Was greeted into the store and was served by a lad called aaron. He was very pleasant, friendly and helpful.

Courtney key 09/02/2014

I dealt with a lovely, polite girl named Morgan. Very friendly and was easy to converse with

Sandie Adams 24/06/2014

Excellent customer service :)

sukhi 12/12/2013

Great customer serivce, staff was very helpfull and helped me to find what i was after

Kathryn Ravenscroft 13/12/2013

I ordered a pair of uggs slippers via customer service for collection at the West Bromwich store. I would like to complement all the staff at the West Bromwich store who were all polite and helpful, especially, Shila, who went to a great deal of effort to locate the slippers in the distribtion warehouse. It is lovely to find such helpful staff and I hope this message is conveyed to the staff in West Bromwich with my grateful thanks for their assistance.

Michael Powell 12/07/2014

Excellent service! The store assistant was very helpful.

Emma 27/04/2014

Amazing service the girl who served me was very bubbly and friendly and gave great service and helped me with my choice between two pairs of shoes.

Andrew Rushton 22/07/2014

Nice and friendly staff

Mel 15/03/2014

Friendly and very helpful staff. Thank you!

Denise 21/03/2014

Excellent service from the two lovely ladies at the West Bromwich branch today, very pleasant polite and helpful ladies they even helped me find a pair of boots from another branch. Thank you very much ladies. :D

David Martin 21/03/2014

Dear Sir, I would rarely supply feedback on customer service however I have been so impressed with your company that I feel obliged to contact you. I visited your newly opened West Bromwich branch to look for a specific pair of trainers. Unfortunately you did not have the size or colour and I could have easily walked away. However I was very impressed with the interest, customer care and helpfulness of the staff member called Flash. She spent time searching availability and detailing how I could obtain what I wanted from your customer service line and showed excellent customer service skill. Your customer service line was extremely helpful, kept me fully informed. I shall recommend you stores to friends and colleagues. Thank you.

Lesley seeney 07/12/2013

Great customer service at your new westbromwich store.

helen Matthews  07/12/2013

don't normally do this but I thought the staff in this store were ALL exceptional especially the young man who served me. everyone I passed smiled and acknowledged me, it was the best customer service experience I have had for some time and this is why I feel need the let you know.... as I'm sure people are quick enough to complain !!! I hope this message gets passed on to them as they are an asset to your company and I would 100% purchase from schuh again all based on my experience and customer service I received today. many thanks

Mike Rogers 10/06/2014

Attentive, quick and friendly, thanks

Helen Coutts 22/05/2014

Fantastic service. RHIANNON deserves a payrise and she is a brillant sales person.

Corrine Hadley 21/05/2014

Didn't have the shoes in stock but did order them in for me! Very helpful and pleasant staff!

wendy sheldon 29/06/2014

friendly and helpful staff, clean store. Quick service at the till and the assistant Jon explained the returns policy. Would shop here again

fozlur rahman 30/06/2014

staff were all lovely and amazing and helpful

Nina 20/02/2014

The customer service was absolutely great. Monique served us and she was so helpful and friendly. Very happy with the purchase too.

Nicole jordan 18/02/2014

Was served quickly and efficently by a yound man called aaron. He seemed happy in his job. Very pleasant.

April Brown 08/05/2014

Thank you for all your efforts in helping me obtain my shoes, the service from Shila was brilliant, she went out of her way in order to help me.

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