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London/London Marble Arch schuh store

London Marble Arch

470-482 Oxford StreetLondonW1C 1LA0203 627 9604
WiFi availableKids products available
06 Jul - 12 Jul
  • Mon 0900 - 2200
  • Tue 0900 - 2200
  • Wed 0900 - 2200
  • Thu 0900 - 2200
  • Fri 0900 - 2200
  • Sat 0900 - 2200
  • Sun1000 - 2100

13 Jul - 19 Jul
  • Mon 0900 - 2200
  • Tue 0900 - 2200
  • Wed 0900 - 2200
  • Thu 0900 - 2200
  • Fri 0900 - 2200
  • Sat 0900 - 2200
  • Sun1000 - 2100

What you say...
Was greeted on the way in. Then was not approached again. I finally got a girl's attention, asking for the shoes in my size. She took the show off of me, checked the system and put the shoe back on the shelf all without talking to me. A good 5mins we...read full review Was greeted on the way in. Then was not approached again. I finally got a girl's attention, asking for the shoes in my size. She took the show off of me, checked the system and put the shoe back on the shelf all without talking to me. A good 5mins went by and then I saw her emerge from the back area with her bag, obviously going off for lunch. I waited a couple more minutes, assuming she had passed my query onto someone else. When no one came out I asked a gent (possibly manager) about it. Long story short - the girl had passed my enquiry onto someone else and that person had then "forgotten". My shoes were eventually produced and I bought them. I work in customer services and one thing customers hate is not being informed - firstly that my enquiry would be dealt with by someone else, secondly to be forgotten and left standing like a lemon. Overall a rather disappointing visit (the store was not busy enough to put it down to being overwhelmed)
I left the Oxford Circus store because of the long waiting time and was welcomed with a warm greeting as I entered the Marble Arch store. Even though there was a sale it did not feel long waiting for the shoe as I had a very interesting chat with the...read full review I left the Oxford Circus store because of the long waiting time and was welcomed with a warm greeting as I entered the Marble Arch store. Even though there was a sale it did not feel long waiting for the shoe as I had a very interesting chat with the customer assistant who brought me my shoes promptly and quickly completed the transaction on the wall paying things as there was a queue at the front desk. He also told telling me about how schuh have a year refund policy which no one has ever told me and I shop in schuh often. Overall I was really pleased.
Very friendly and helpful staff, the manager was the most helpful girl and this is what is going to make me come back next time amazing serves. rgds Jalal Very friendly and helpful staff, the manager was the most helpful girl and this is what is going to make me come back next time amazing serves. rgds Jalal
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Local Info

London Baby! Yes that's right! Check out our Marble Arch store on Oxford Street. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so you're little ones can be on trend with you too!